Frequently Asked Questions
Have questions? We've got answers! Explore our FAQ topics below and if you need more help, our team is just a call or click away.
Shopping & Vehicle Insights
With Porsche, the best time to buy truly depends on your personal goals and timing. Because many of our new models are reserved through pre-orders before they even arrive, the most important step is starting the conversation early. While we occasionally have vehicles available on the lot, most are spoken for in advance. Pre-owned Porsche inventory also changes frequently, offering unique opportunities when the right model becomes available. In short—there’s no universal “best time,” but there is a right time for you. Our team is here to guide you through pre-ordering, reserving, or exploring current availability so you can secure the Porsche that’s perfect for you.
For New Vehicles:
New vehicles typically come with a manufacturer warranty that covers certain components for a set number of years or miles. If you'd like even more peace of mind, we offer extended protection plans that continue coverage after the factory warranty expires - helping safeguard against unexpected repairs and keeping your vehicle in great shape for the long haul.
For Pre-Owned Vehicles:
Many of our pre-owned vehicles are still covered under their original manufacturer warranty, and we also offer certified and extended protection options. These plans are designed to give you added confidence and help with potential repair costs down the road.
Want to explore your options? Our finance and sales teams are happy to walk you through what’s included and help you find the right protection for your needs.
Financing, Trading, Selling
Absolutely. We accept trade-ins and make the process simple. Stop by for an in-person appraisal or start online.
Yes, we buy vehicles even if you don’t purchase from us. Get a no-obligation complementary appraisal any time.
Our vehicle appraisals are free. We evaluate your vehicle based on year, mileage, condition, service history, and current market demand.
The process includes a physical or virtual inspection, a review of your vehicle history, and an assessment of local and national pricing trends. You'll receive a fair, transparent offer - no pressure.
Yes, you can apply for financing directly on our website through our Finance Application. It’s secure, fast, and won’t affect your credit score just to get started.
Service & Parts Departments
You can book service online or by phone. It's quick and easy to find a time that works for you.
We offer a full range of vehicle services, plus amenities like waiting lounges, loaner vehicles, and more depending on location.
A multi-point inspection checks your vehicle's key systems - like brakes, tires, fluids, battery, and more - to ensure everything is working properly.
Yes! You can request parts directly through our website or by contacting our parts department for help.
Ownership Tips & Advice
We recommend rotating your tires every 5,000 to 7,500 miles to promote even wear and extend tire life.
Routine maintenance helps prevent breakdowns, improves safety, and keeps your vehicle running efficiently.
If you hear squeaking, feel vibrations, or notice longer stopping distances, it’s time to get your brakes inspected.
Regular maintenance, gentle driving, and keeping up with fluid changes can all help extend the life of your vehicle.
Don't ignore the check engine light, oil pressure light, or brake system warning. These indicate issues that need prompt attention.
Who We Are & Careers
Porsche Grand Rapids is nestled in Cascade, right off I-96 and 28th Street. We’re in a vibrant pocket of Grand Rapids, close to Cascade Walmart, Euro Bistro, and Coney Island, making your visit both easy and enjoyable.
Yes, we're proud to be a locally owned and operated dealership, serving our community with dedication and personalized service.
You can apply for open positions by visiting our Careers page on the website and submitting your application online.
Yes, we offer technician training and apprenticeship programs designed to help you grow your career in the automotive industry.
We offer a comprehensive benefits package that may include health insurance, 401(k), paid time off, employee discounts, and more.
Fox Motors has locations all across Michigan, representing a wide range of brands and services.
You can explore more about Fox Motors by checking out our About Us page and by visiting www.FoxMotors.com.
You can also follow us on Facebook to see what we’re up to in the community, learn about career opportunities, and stay up to date with the latest news and events!